| INTERNATIONAL CALL FORWARDING |
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Have the calls to your fixed and mobile phones in Japan transferred to you while overseas through Brastel's International Call Forwarding service!
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| How to proceed |
( 1 ) Contact your phone/line provider and apply for the call forwarding service.
Set one of the Brastel's International Call Forwarding numbers to receive the calls:
- Tokyo - 03-6868-1099
- Osaka - 06-7878-1099
- Nagoya - 052-766-1099
- Other Areas - 050-6868-1099
( 2 ) Register your phone number in Japan to your Brastel Card and the phone number you will use overseas under the Speed Dial memory 99.
( 3 ) All incoming calls to your fixed or mobile phone in Japan will be transferred to the number you will use overseas as soon as you activate the call forwarding service.
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Billed by your phone provider |
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Deducted from your
Brastel Card |
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| Notes |
- The incoming calls forwarded from your phone in Japan to Brastel's center will be billed by your phone/line provider. The transferred calls to the destination number overseas will be deducted from your Brastel Card as Free Less rates.
- You can change the Speed Dial memory and the phone number registered to the Brastel Card through our website, Brastel 24 hours or Customer Service.
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| Important Notes |
- The service is available for NTT DOCOMO, au, Softbank 3G, NTT, NTT Hikari and J:COM users.
- You must have sufficient credit on your Brastel Card to use the service.
- There are no extra fees other than the calling rates.
- You will be billed by your phone/line provider even if the call cannot be completed.
- Depending on the phone/line provider, it may take a few days before you can use the call forwarding service.
- Your phone's answering machine must be off and the phone should be set to send the Caller ID while using the International Call Forwarding service.
- Do not forget to deactivate the call forwarding service with your phone/line provider once you return to Japan.
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