Have the calls to your fixed and mobile phones in Japan transferred to you while overseas through Brastel's International Call Forwarding service!
How to proceed
( 1 ) Contact your phone/line provider and apply for the call forwarding service. Set one of the Brastel's International Call Forwarding numbers to receive the calls: Tokyo (03-6868-1099), Osaka (06-7878-1099) or Nagoya (052-766-1099).
( 2 ) Register your phone number in Japan to your Brastel Smart Phonecard and the phone number you will use overseas under the Speed Dial memory 99.
( 3 ) All incoming calls to your fixed or mobile phone in Japan will be transferred to the number you will use overseas as soon as you activate the call forwarding service.
Your phone in Japan
You (overseas)
Incoming calls
Forwarded to Brastel
Tokyo, Osaka or Nagoya
Brastel transfers to you
Billed by your phone provider
Deducted from your Brastel Smart Phonecard
Notes
The incoming calls forwarded from your phone in Japan to Brastel's center will be billed by your phone/line provider. The transferred calls to the destination number overseas will be deducted from your Brastel Smart Phonecard as Free Less rates.
You can change the Speed Dial memory and the phone number registered to the Brastel Smart Phonecard through our website, Brastel 24 hours or Customer Service.
Important Notes
The service is available for NTT DoCoMo, TU-KA, Softbank 3G, NTT, NTT Hikari and J:COM users.
You must have sufficient credit on your Brastel Smart Phonecard to use the service.
There are no extra fees other than the calling rates.
You will be billed by your phone/line provider even if the call cannot be completed.
Depending on the phone/line provider, it may take a few days before you can use the call forwarding service.
Your phone's answering machine must be off and the phone should be set to send the Caller ID while using the International Call Forwarding service.
Do not forget to deactivate the call forwarding service with your phone/line provider once you return to Japan.
