INTERNATIONAL GIFT

Now with your Brastel Card you can order shopping vouchers to be delivered to your family and friends overseas!

Birthdays, weddings, Mother’s Day, Father’s Day... a simple gesture that can mean a lot!


How to order

The vouchers can be ordered online through Brastel Cyberservice or by contacting Customer Service at:

Toll-free 0 1 2 0 6 5 9 5 3 4
From mobile 0 3 5 6 3 7 5 9 0 4

For phone ordering, please provide us with the following information:

  • Card No.
  • Country you wish to order the vouchers for
  • Store’s name
  • Value and quantity of vouchers
  • Recipient’s name, mailing address and phone number
  • Message you wish to be delivered with the vouchers

IMPORTANT NOTES

  • Delivery charges are included in the prices.
  • Recharges made with credit cards cannot be used to order shopping vouchers.
  • Orders will only be possible from registered cards with sufficient credit.
  • Stores are not responsible for any inquiries, financial liabilities or any other matter related to Brastel and/or its services.
  • The shopping vouchers can be sent to any place in the selected country. However, depending on the courier’s network some remote destinations may not be reachable.
  • Messages can be typed in alphanumeric characters, Japanese and Thai characters.
  • Orders will be processed on the next working day from the requested date and delivered to the recipient between 1 and 7 days.
  • Purchased shopping vouchers are not refundable and cannot be exchanged for cash.
  • Brastel will not be held responsible for mistakes in the destination address entered by the customer. If the voucher(s) could not be delivered due to a mistake in the address or due to the limitation of the courier’s network, 90% of the total amount paid will be returned to the sender’s card (10% will be deducted as service charge).
  • The equivalent amount in yen is subject to change without prior notice, according to the exchange rates.