MY ACCOUNT by phone

Have access to your account at any time, day or night through your phone.
Dial:
( 1 )
0 0 9 1 2 0 7 2 4
Prefix number

( 2 )
4 #
 (for instructions in English)

( 3 ) Access Code +  #

If you do not have an access code, press only # key to listen to information regarding the Brastel Card.

Notes:
If unable to access the number above, you can also dial one of the following numbers (not toll-free):

  • Tokyo (03 area): 03-6868-0724
  • Osaka (06 area): 06-7878-0724
  • Nagoya: 052-766-0724
  • Other areas: 050-6868-0724

To select a guidance language and/or enter a different access code from a registered phone,
dial 0091-20-726 or enter 184 in front of the numbers above (e.g.: dial 184-03-6868-0724 if calling from Tokyo).


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