| HOW TO PLACE CALLS FROM JAPAN |
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Brastel has different Access Numbers to help you make the most of your money.
You can choose toll-free numbers (with domestic charges already included in the calling rates) or numbers in which you pay domestic charges separately.
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| Brastel’s 0091-20 |
From registered phones (see "Phone Number Registration" below), you simply need to dial the 0091-2020 prefix followed by the phone number starting from the Country Code or the Speed Dial number:
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| + Country Code + Area Code + Phone Number |
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| or Speed Dial number |
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| 2 |
The call will be completed after remaining minutes information. |
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| If you have not registered your phone number: |
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| 1 |
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| + Country Code + Area Code + Phone Number |
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| or Speed Dial number |
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| 2 |
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(for guidance in English) |
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| 3 |
| Access Code + |
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(or press ***# to register the phone number) |
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| 4 |
The call will be completed after remaining minutes information. |
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| From shared phones or a phone registered to another card, please dial the prefix 0091-2022. You will be requested to enter the Access Code every time you place a call. |
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+ Country Code + Area Code + Phone Number |
| 2 |
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(for guidance in English) |
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| 3 |
| Access Code + |
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| 4 |
The call will be completed after remaining minutes information. |
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| Free Dial |
Free Dial is a toll-free number to be used if dialing from fixed phones in Area B or if unable to use 0091-20 prefixes (e.g.: hotel rooms, lines connected to PBX etc).
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| 2 |
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(for guidance in English) |
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| 3 |
| Access Code + |
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(or press ***# to register the phone number) |
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| 4 |
| Country Code + Area Code + Phone Number |
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| or Speed Dial number |
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| + |
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| 5 |
The call will be completed after remaining minutes information. |
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| Free Less |
Free Less rates do not include domestic charges. If you place your call dialing a Free Less access number, your local carrier will bill you separately for a local/domestic call, from the time of connection to the access number until you hang up the phone.
Use the Free Less access number in your area, or use 050-6868-7802 from any other location in Japan. Domestic carriers generally offer fixed rates to 050 numbers, regardless of distance or time of day. For specific rates to a 050 number or other Free Less access numbers from your phone, please contact your domestic carrier.
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Tokyo
03-5750-7802 |
Osaka
06-7878-7802 |
Nagoya
052-766-7802 |
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| 2 |
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(for guidance in English) |
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| 3 |
| Access Code + |
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(or press ***# to register the phone number) |
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| 4 |
| Country Code + Area Code + Phone Number |
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| or Speed Dial number |
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| + |
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| 5 |
The call will be completed after remaining minutes information. |
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| IP Access |
IP Access is a special phone number for Yahoo! BB Phone and KDDI Hikari Direct users. Through this number you can place international calls at Brastel's lowest rates, free of domestic charges!
| 1 |
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| 2 |
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(for guidance in English) |
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| 3 |
| Access Code + |
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(or press ***# to register the phone number) |
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| 4 |
| Country Code + Area Code + Phone Number |
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| or Speed Dial number |
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| + |
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| 5 |
The call will be completed after remaining minutes information. |
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Notes:
- Make sure the call goes through your Yahoo! BB Phone or KDDI Hikari Direct line otherwise you will be billed for domestic charges by your local carrier.
- IP Access may be accessible from other IP phone providers that have partnerships with Yahoo! BB Phone and KDDI Hikari Direct. Please contact your local IP phone provider for verification.
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| Domestic Calls |
With the Brastel Card you can also place domestic calls in Japan at 24-hour flat rates. The dialing procedure is the same as calling internationally: for your destination, enter Japan's country code (81), followed by the phone number without the first "0" (or the Speed Dial number).
Example of a call to a mobile phone in Japan:
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| Phone Number Registration |
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Register your phone number to the card to shorten the dialing procedure skipping the language selection and the Access Code dialing.
To do it automatically, press ***# after the Access Code from the phone you wish to register, or access your card's account through Brastel Cyberservice or Brastel 24 hours.
IMPORTANT:
We do not recommend registering phones of public use (dormitories, hotels etc) or shared lines from which unauthorized people could call using your card's credits. ・ It is not possible to make simultaneous calls with the same Access Code. ・ If you change your phone number, please update your card's information. Otherwise, if someone makes calls from that phone, the person will use your credits. ・ It is possible to register numbers from overseas (i.e.: to use the International Access service). However, due to carrier limitations some countries may not send the Caller ID and you will be asked to select the Guidance Language and enter the Access Code. ・ To register an international phone number, please enter the number starting from the Country Code.
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| Speed Dial |
If you call from public phones or cannot store numbers on your phone's memory, use the Speed Dial feature offered by Brastel free of charge.
You can register up to 99 destination numbers on your account, making the dialing procedure faster:
| Memory 1 |
XXXXXXXXXXX |
Mom |
| Memory 2 |
XXXXXXXXXXX |
Dad |
| Memory 3 |
XXXXXXXXXXX |
Brother |
E.g.: To call your Mom, whose phone number is registered in Speed Dial Memory 1, dial:
    
To register Speed Dial numbers, access Brastel Cyberservice, call Brastel 24 hours or contact Customer Service.
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| Important Notes |
- Brastel is not responsible for lost or stolen Access Codes.
- Do not insert the Brastel Card into public phones. Use coins or local telephone cards.
- The Brastel Card cannot be used for faxing.
- If accessible, you will be charged international direct dialing rates for calls to toll-free numbers overseas.
- Call times are charged in six-second increments.
- If using pulse dial phones, switch to tone before language selection. Most phones switch to tone by pressing the asterisk (*) before choosing the language.
- The Access Code will be deleted (card will expire) if there is no record of usage or payment in the card for a period over three years.
- Brastel's 0091-20 prefixes may not be accessible from phone lines/terminals with transmission restrictions.
- Brastel may mail information about its services to registered customers.
- Placing calls through prefixes/access phone numbers not published in the website may result in different calling rates.
- The use of service may be suspended if there are law violations, illegal or inappropriate behavior when using the services.
- Please call Customer Service for further information.
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