HOW TO PLACE CALLS FROM JAPAN
Brastel has different Access Numbers to help you make the most of your money.
You can choose toll-free numbers (with domestic charges already included in the calling rates) or numbers in which you pay domestic charges separately.
Domestic charges INCLUDED
•  Brastel’s 0091-20
•  Free Dial
Domestic charges NOT included
•  Free Less
IP Access (for Yahoo! BB Phone users)

Domestic Calls

Calling made easy
•  Phone Number Registration
•  Speed Dial

Important Notes

   Brastel’s 0091-20
From registered phones (see "Phone Number Registration" below), you simply need to dial the 0091-2020 prefix followed by the phone number starting from the Country Code or the Speed Dial number:

   
Country Code + Area Code + Phone Number
or Speed Dial number
2   The call will be completed after remaining minutes information.
If you have not registered your phone number:
   
+ Country Code + Area Code + Phone Number
or Speed Dial number
2  
  (for guidance in English)
3  
Access Code   (or press ***# to register the phone number)
4   The call will be completed after remaining minutes information.
From shared phones or a phone registered to another card, please dial the prefix 0091-2022. You will be requested to enter the Access Code every time you place a call.
   
+ Country Code + Area Code + Phone Number
2  
  (for guidance in English)
3  
Access Code
4   The call will be completed after remaining minutes information.
   Free Dial
Free Dial is a toll-free number to be used if dialing from fixed phones in Area B or if unable to use 0091-20 prefixes (e.g.: hotel rooms, lines connected to PBX etc).

   
  (for guidance in English)
Access Code   (or press ***# to register the phone number)
Country Code + Area Code + Phone Number
or Speed Dial number
  +  
The call will be completed after remaining minutes information.
   Free Less
If you use Free Less, the Brastel calling rates will be lower, but you will be billed separately by your local carrier for domestic charges to our access point in Tokyo, Osaka or Nagoya from the connection time until you hang up the phone.

Dial to the nearest access point:
Tokyo
03-5750-7802
Osaka
06-7878-7802
Nagoya
052-766-7802
  (for guidance in English)
Access Code   (or press ***# to register the phone number)
Country Code + Area Code + Phone Number
or Speed Dial number
  +  
The call will be completed after remaining minutes information.
   IP Access (for Yahoo! BB Phone users)
Brastel has created a special phone number for Yahoo! BB Phone users. Through this number you can place international calls using your IP Phone line at Brastel's low rates, free of domestic charges!

   
  (for guidance in English)
Access Code   (or press ***# to register the phone number)
Country Code + Area Code + Phone Number
or Speed Dial number
  +  
The call will be completed after remaining minutes information.

Notes:
- Make sure the call goes through your Yahoo! BB Phone line by checking the connection tone or the LED indicator on your modem, otherwise you will be billed for domestic charges by your local carrier.
- IP Access may be accessible from other IP phone providers that have partnerships with Yahoo! BB. Please contact your local IP phone provider for verification.
   Domestic Calls
With the Brastel Smart Phonecard you can also place domestic calls in Japan at 24-hour flat rates. The dialing procedure is the same as calling internationally: for your destination, enter Japan's country code (81), followed by the phone number without the first "0" (or the Speed Dial number).

Example of a call to a mobile phone in Japan:

       

   Phone Number Registration
Register your phone number to the card to shorten the dialing procedure skipping the language selection and the Access Code dialing.
To do it automatically, press ***# after the Access Code from the phone you wish to register, or access your card's account through Brastel Cyberservice or Brastel 24 hours.

IMPORTANT:
We do not recommend registering phones of public use (dormitories, hotels etc) or shared lines from which unauthorized people could call using your card's credits. ・ It is not possible to make simultaneous calls with the same Access Code. ・ If you change your phone number, please update your card's information. Otherwise, if someone makes calls from that phone, the person will use your credits. ・ It is possible to register numbers from overseas (i.e.: to use the International Access service). However, due to carrier limitations some countries may not send the Caller ID and you will be asked to select the Guidance Language and enter the Access Code. ・ To register an international phone number, please enter the number starting from the Country Code.
   Speed Dial
If you call from public phones or cannot store numbers on your phone's memory, use the Speed Dial feature offered by Brastel free of charge.
You can register up to 99 destination numbers on your account, making the dialing procedure faster:
Memory 1 XXXXXXXXXXX Mom
Memory 2 XXXXXXXXXXX Dad
Memory 3 XXXXXXXXXXX Brother

E.g.: To call your Mom, whose phone number is registered in Speed Dial Memory 1, dial:
   

To register Speed Dial numbers, access Brastel Cyberservice, call Brastel 24 hours or contact Customer Service.
   Important Notes
  • Brastel is not responsible for lost or stolen Access Codes.
  • Do not insert the Brastel Smart Phonecard into public phones. Use coins or local telephone cards.
  • The Brastel Smart Phonecard cannot be used for faxing.
  • If accessible, you will be charged international direct dialing rates for calls to toll-free numbers overseas.
  • Call times are charged in six-second increments.
  • If using pulse dial phones, switch to tone before language selection. Most phones switch to tone by pressing the asterisk () before choosing the language.
  • The Access Code will be deleted (card will expire) if there is no record of usage or payment in the card for a period over three years.
  • Brastel's 0091-20 prefixes may not be accessible from phone lines/terminals with transmission restrictions.
  • Brastel's 0091-20 prefixes are accessible from EMOBILE phones. Area C rates and roaming charges from EMOBILE (if any) will apply. Please contact EMOBILE for coverage area and roaming charges inquiries.
  • Brastel may mail information about its services to registered customers.
  • Placing calls through prefixes/access phone numbers not published in the website may result in different calling rates.
  • Please call Customer Service for further information.