INTERNATIONAL GIFT

International GiftWith your Brastel Card you can order shopping vouchers to be delivered to your family and friends overseas!
Birthdays, weddings, Mother’s Day, Father’s Day...
a simple gesture that can mean a lot!


HOW TO ORDER

When ordering by phone, please provide us with the following information:

  • Card No.
  • Country you wish to order the vouchers for
  • Store’s name
  • Value and quantity of vouchers
  • Recipient’s name, mailing address and phone number
  • Message you wish to be delivered with the vouchers

IMPORTANT NOTES
  • Delivery charges are included in the prices.

  • Recharges made with credit cards cannot be used to order shopping vouchers.

  • Orders will only be possible from registered cards with sufficient credit.

  • Stores are not responsible for any inquiries, financial liabilities or any other matter related to Brastel and/or its services.

  • The shopping vouchers can be sent to any place in the selected country. However, depending on the courier’s network some remote destinations may not be reachable.

  • Messages can be typed in alphanumeric characters, Japanese and Thai characters.

  • Orders will be processed by the next working day from the requested date and delivered to the recipient within 1 to 7 days.

  • Purchased shopping vouchers are not refundable and cannot be exchanged for cash.

  • Brastel will not be held responsible for mistakes in the destination address provided by the customer. If the voucher(s) could not be delivered due to a mistake in the address or due to the limitation of the courier’s network, 90% of the total amount paid will be returned to the sender’s card (10% will be deducted as service charge).

  • The equivalent amount in yen is subject to change without prior notice, according to the exchange rates.