Updated: 2020/04/03
| Issuer name and address: | Brastel Co., Ltd. 2-6-2 Yokoami, Sumida-ku, Tokyo |
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| Contact information for inquiries and complaints: | Customer service: Free dial: 0120-659-534 From mobiles/PHS: 03-5637-5904 Working hours: Mon - Fri 9:30 - 18:30 Sat 10:00 - 18:00 |
| Accepted amounts and way of payments: | Payment with Smart Pit: 2000 yen, 3000 yen, 5000 yen, 10,000 yen. Payment with coupons: 2,000 yen, 3,000 yen, 5,000 yen, 10,000 yen (except special Brastel cards) Payment with credit card: 500 yen, 1,000 yen, 2,000 yen, 3,000 yen, 4,000 yen, 5,000 yen, 7,000 yen, 10,000 yen. Payment with PayPal: any amount from 500 yen to 10,000 yen. Payments at authorized recharging points: any amount of 10 yen unit from 500 yen to 29,990 yen. Payment with My Payment: any amount from 2,000 yen to 29,999 yen. N.B. Payments by credit card or PayPal via the smartphone app are accepted in any amount from 500 yen to 10,000 yen. |
| Expiration: | One year from the last usage date (the last usage date is the date of last paid call/paid transaction). |
| Usage area: | Regions that can be accessed by our designated access numbers. |
| Unused balance check method: | By checking “My Account” online or by inquiring with the customer service center. |
| Important notes: | The Company shall not be responsible for loss of the card, leakage of access codes etc. in the case of the card being used by a third party. Please do not damage the card or bend it. Any amount paid is non-refundable. Please check each service page for notes on using the service. International calls http://www.brastel.com/Pages/eng/spc/fromjapan.html My 050: https://www.brastel.com/personal/apps/eng/ FLIP https://www.brastel.com/personal/flip/eng/ |