Information provided in accordance with the Fund Settlement Act (Pre-Payment, Brastel Card)

Updated: 2020/04/03

Issuer name and address: Brastel Co., Ltd.
2-6-2 Yokoami, Sumida-ku, Tokyo
Contact information for inquiries and complaints: Customer service:
Free dial: 0120-659-534
From mobiles/PHS: 03-5637-5904
Working hours: Mon - Fri 9:30 - 18:30   Sat 10:00 - 18:00
Accepted amounts and way of payments: Payment with Smart Pit: 2000 yen, 3000 yen, 5000 yen, 10,000 yen.

Payment with coupons: 2,000 yen, 3,000 yen, 5,000 yen, 10,000 yen (except special Brastel cards)

Payment with credit card: 500 yen, 1,000 yen, 2,000 yen, 3,000 yen, 4,000 yen, 5,000 yen, 7,000 yen, 10,000 yen.

Payment with PayPal: any amount from 500 yen to 10,000 yen.

Payments at authorized recharging points: any amount of 10 yen unit from 500 yen to 29,990 yen.

Payment with My Payment: any amount from 2,000 yen to 29,999 yen.

N.B. Payments by credit card or PayPal via the smartphone app are accepted in any amount from 500 yen to 10,000 yen.
Expiration: One year from the last usage date (the last usage date is the date of last paid call/paid transaction).
Usage area: Regions that can be accessed by our designated access numbers.
Unused balance check method: By checking “My Account” online or by inquiring with the customer service center.
Important notes: The Company shall not be responsible for loss of the card, leakage of access codes etc. in the case of the card being used by a third party.
Please do not damage the card or bend it.
Any amount paid is non-refundable.

Please check each service page for notes on using the service.
 International calls
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