About This Site

Created: 2010/12
Updated: 2020/03/30

This site (www.brastel.com) is owned and operated by Brastel Co., Ltd.
Users may be requested to provide their personal information such as name, nationality, date of birth, mailing address, email address, password, and contact phone number to access part of this site.
This information is used to manage users' accounts and access to certain services provided by us.
Through My Account anyone can partially access the personal information stored in our database by entering the card’s access code for that card. Therefore, users should avoid as much as possible to give their access code to a third party as well as avoid any act that could lead third parties to access their account. Brastel will not be responsible for any loss or theft of access codes.
The PIN (last four digits of the access code) can be changed to any four-digit number (except four zeroes) through this site, through the phone’s automated answering service or by calling our customer service.


"Cookies" are little text messages that a web server sends to the web browser. This allows our server to recognized the user’s computer, making the browsing faster and more convenient.
Furthermore, to access My Account user’s browser will need to accept cookies. The user should contact the respective software manufacturer to set up their browser.

Our website reads only the cookies in the user’s computer that are relevant to My Account. The Cookies our web server sends to the user’s browser are deactivated after twenty minutes if the browser remains inactive. After the cookies are deactivated, the user will need to sign in again. When you sign out from My Account the Cookies are deactivated immediately.


Some links on this website may enable users to enter other sites which are not under our control. We are not responsible for the contents of any linked site or any link contained in such site, as well as changes or updates in them. We provide these links only as a convenience, and their inclusion does not imply endorsement by Brastel.


This site relies on security means in order to protect all the information under our control against any kind of loss, misuse or alteration. We use standard procedures and processes to prevent the abuse of our network and its data, such as firewalls, proxies, encryption and monitoring. Access to users' data is limited to Brastel's Database Administrators and Customer Service Representatives.


The use of this site shall be of the user's own responsibility. The information on this site are created and managed with care, but we do not guarantee its accuracy or integrity. Brastel takes no responsibility for any damage caused by the use of information taken from third party links published on this site. The contents of this site are subject to change without prior notice.


Rights to all information as well as texts, movies, images and recorded voices posted on this site belongs to Brastel or those who acquired the license of its use. The content of this site cannot be reproduced, translated/adapted, publicly transmitted and such without previous permission.

Governing Law and Jurisdiction

The usage of this site will be governed under the laws of Japan. Any litigation in connection with use of this site will be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.