The following terms and conditions may be revised without prior notice. If revised, the revised terms and conditions will apply.
If there is any discrepancy between the following terms and conditions and those described in the Websites, etc., the terms and conditions described in the Websites, etc. for each individual service will take precedence.
In the event that a Customer registers his/her telephone number with a Brastel Card, if the Customer does not enter an access code, anyone can make a telephone call by using the Customer’s telephone and access code.
The Company recommends that, when a Customer uses a shared or public telephone (such as the case of a telephone in a dormitory or where multiple persons share a telephone line), the Customer should not register the number of such telephone.
It is not necessary for a Customer’s contact telephone number to match the registered telephone number for a Brastel Card or that of a billing account.
If the registered telephone number is changed or cancelled, the originator number registration must be changed or deleted.
Please note that if a Customer fails to change or delete the registration, a third party may use the Customer’s card without permission.
Customers must control their access code at their own responsibility to prevent a third party from using the code. Even if a third party uses a Customer’s access code without his/her consent, the Company will not be responsible for such use in any manner whatsoever. Please note that the Company will not, under any circumstance, reimburse call fees for completed calls. In addition, the Company will not, in any manner whatsoever, be responsible for any loss of a Brastel Card or any divulgation of an access code.
The Company is entitled at any time to request a Customer for identification (such as a copy of identification documents and/or a valid passport) or certificate of residence (such as bank statements and/or most recent public utility bill).
If the Customer does not submit such identification documents designated by the Company, the Company will refuse the use of the Services.
The Brastel Card expiration date will be one year from the last payment day or last day of use. Please note that if the card expires the access code will be canceled and the remaining balance will not be refunded.
A call fee will be charged every 6 seconds.
If a Customer uses Brastel’s prefix of 0091-20, IP access (the originator is limited to Yahoo! BB Phone or KDDI Hikari Direct), or toll-free number from Japan, no domestic call fee will be separately charged on the originator telephone. A domestic call fee will be separately charged when dialing a Free Less access number. If a Customer dials a foreign toll-free number, a fee may be charged. The list of charges may be revised without prior notice.
If any of the following events occurs to the Customer, the Company may suspend the Customer’s use of the Services, without giving any notice or demand:
If the Company otherwise finds that the Customer is inappropriate as a customer of the Services.
If any of the following events occurs, the Company may suspend the Services, either in whole or in part, without prior notice. The Company will not assume any responsibility for any disadvantage or damage suffered by a Customer or a third party due to such suspension.
If a Customer or any third party suffers damages due to any provision, delay, change, interruption, temporary suspension, or discontinuation of the Services or other events occurred in relation to the Services, the Company shall not be responsible for such damages in any manner whatsoever, except for the cases where the Company knowingly or through gross negligence causes such damages.
If a Customer causes damages to any third party when using the Services, the Customer will resolve any resulting dispute at its own liabilities and expenses and will not cause any damage to the Company.
The Company may at any time add, change, or delete contents of the Services. The Company will not, in any manner whatsoever, be responsible for any damage suffered by the Customer due to such addition, change or deletion.
The Services will be governed under the laws of Japan.
Any litigation in connection with use of the Services will be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.