Are you sure you want to cancel your My 050 number?
This action cannot be undone.
We're sorry. This account has been issued a FLIP number and cannot have a My 050 number. To obtain a new 050 number, please request a new account first and then apply for a My 050 number.
Get a New AccountYour 050 number is:
Expiration Date:
We're sorry. Your 050 number has been cancelled. To obtain a new 050 number, please request a new account first and then apply for a My 050 number.
Get a New AccountWe have received your 050 number application. The review process will start after we have received an original copy of your residence certificate. You will be notified by email once your application has been approved. Thank you for your patience.
We have received your 050 number application. The review process will start after we have received an original copy of your residence certificate. You will be notified by email once your application has been approved. Thank you for your patience.
Your 050 number is:
{{050-6863-8754}}
| Application fee: | ¥{{550}}¥ |
|---|---|
| Maintenance fee: | ¥{{550}}¥ |
| Minimum required balance: | ¥{{550}}¥ |
| Current balance: | ¥{{9999}}¥ |
| Next billing date: | {{2022/05/25}} |
My 050 Cancellation
If you do not wish to pay the maintenance fee, please cancel My 050 before the next billing date.
- My 050 cannot be cancelled when the account has been deactivated due to insuficient balance on the billing date.
- To cancel My 050 after your account has been deactivated, you will need to make a payment to reactivate your account or wait for six months for your 050 number to be automatically cancelled. Please note that we will not accept new My 050 applications if you have had unpaid bills in the past until those bills have been cleared.
- After your My 050 number has been cancelled, you will still be able to place outgoing calls from the app or use any of our other services as long as your Brastel account is valid and has remaining credits. Your Brastel account will then expire one year after the last paid call or transaction. Any call or transaction that changes your balance (either increase or decrease), except for credit transfers between Brastel accounts, will extend the validity period by one year from the moment the paid call or transaction occurs.
- Without a 050 number, you will not be able to receive calls, and your caller ID will not display a number, preventing you from connecting to domestic numbers that block calls without a caller ID. Additionally, you will not be able to make free calls to other My 050 users or call 0120/0800 Free Dial numbers.
Close
Cancel My 050 |
|
 |
0120-659-530 (press 4#) (toll free) |
| 050-6860-1004 | |
 |
Mon.-Fri.
Sat.
to
to
|
| Closed on Sundays and national holidays. | |
| Closed on Saturdays, Sundays and national holidays. |
Cancel My 050 number?
Your My 050 number has been cancelled.
Please note that you will still be able to place outgoing calls from the app or use any of our other services as long as your Brastel account is valid and has remaining credits. Your Brastel account will now expire one year after the last paid call or transaction. Any call or transaction that changes your balance (either increase or decrease), except for credit transfers between Brastel accounts, will extend the validity period by one year from the moment the paid call or transaction occurs.
To delete your Brastel account as well, please tap the Delete Brastel Account button below.
Delete Brastel AccountTo get a new 050 number, please request a new Brastel account first and then apply for a My 050 number.
Get a New AccountWe're sorry, but there was insufficient balance in your account to cover the maintenance fee of ¥¥ on your designated due date. Your My 050 Number contract has been temporarily deactivated.
We're sorry, but there was insufficient balance in your account to cover the application fee of ¥¥ and the maintenance fee of ¥¥ on your designated due date. Your My 050 Number contract has been temporarily deactivated.
| Last billing date: | |
|---|---|
| Minimum required balance: | ¥¥ |
| Current balance: | ¥¥ |
Please note that your My 050 Number contract will be terminated if you do not reactivate it within six months from the last billing date.
To reactivate your My 050 Number contract, please recharge your account.
Make a paymentIf you have made a payment but your My 050 number has not been reactivated, please contact customer service.
|
|
|
0120-659-530 (press 4#) (toll free) |
| 050-6860-1004 | |
|
Mon.-Fri.
Sat.
to
to
|
| Closed on Sundays and national holidays. | |
| Closed on Saturdays, Sundays and national holidays. |
My 050 Cancellation
- My 050 cannot be cancelled when the account has been deactivated due to insuficient balance on the billing date.
- To cancel My 050 after your account has been deactivated, you will need to make a payment to reactivate your account or wait for six months for your 050 number to be automatically cancelled. Please note that we will not accept new My 050 applications if you have had unpaid bills in the past until those bills have been cleared.
- After your My 050 number has been cancelled, you will still be able to place outgoing calls from the app or use any of our other services as long as your Brastel account is valid and has remaining credits. Your Brastel account will then expire one year after the last paid call or transaction. Any call or transaction that changes your balance (either increase or decrease), except for credit transfers between Brastel accounts, will extend the validity period by one year from the moment the paid call or transaction occurs.
- Without a 050 number, you will not be able to receive calls, and your caller ID will not display a number, preventing you from connecting to domestic numbers that block calls without a caller ID. Additionally, you will not be able to make free calls to other My 050 users or call 0120/0800 Free Dial numbers.
We're sorry. Your 050 number has been cancelled. To obtain a new 050 number, please request a new account first and then apply for a My 050 number.
Get a New AccountGet a 050 number in Japan!
- Receive calls from any phone on the My 050 app.
- Place free calls to 0120/0800 numbers* and other Brastel 050 numbers.
We do not restrict calls to Free Dial numbers (prefix 0120/0800). However, due to technical limitations, the caller ID cannot be sent when calling Free Dial numbers, and some Free Dial numbers restrict incoming calls without a caller ID. This restriction is placed by the Free Dial number owner, not by Brastel, and is beyond our control.
- The following valid IDs.
Foreign residents:
1. Residence (zairyu) card (both sides; with your current residential address).
2. Residence Certificate (Juminhyo).Japanese citizens:
1. Driver's license (both sides) or My Number card (with a photo, front side only).
2. Residence Certificate (Juminhyo). - Your name, email, date of birth, nationality, and address in Japan.
N.B. According to our company policy, registration with disposable domain email addresses cannot be accepted. - If your request for the My 050 number service is not approved, the Company's policy does not allow disclosing the reason for the rejection.
- Application fee:¥{{550}}¥
- Maintenance fee: ¥¥ every six months.
Once your application has been approved, you will be issued a 050 number with five free calling minutes to try the service out.
If you decide to cancel your My 050 Number contract, please contact our customer service within eight days after the 050 number is issued. No charges will be incurred in this case.
If you decide to keep your My 050 Number contract, please add enough credit to your Brastel account to cover both the application fee and the maintenance fee before the end of the trial period.
- This service may not be available depending on network restrictions or device specifications. Therefore, before making any payment to your Brastel account, please test both outgoing and incoming calls within the eight-day trial period using the five free minutes provided when your 050 number is issued.
- The maintenance fee is deducted every six months. Once charged, the maintenance fee is neither fully nor partially refundable even if the My 050 Number contract is cancelled before the end of the six-month period.
- Five free minutes are granted only once to new users. If a user's My 050 number is canceled and they apply for a new My 050 number, no free minutes will be granted to the new account.
- The My 050 Number service does not support SMS.